Hyster enjoys a wonderful relationship with most of its clients due its focus on producing complete client satisfaction through its world class manufacturing. Our objective is to foresee the requirements of all our clients as well as deal with them with forklifts which deliver the performance, the dependability and the value which they need.
At Hyster, we believe in starting with the customer. We annually conduct focus groups and offer an on-going voice of customer research both on-line and in the field. We have more than 400 design engineers to translate that input into intelligent designs by implementing our thorough review gate process. Advanced tools and virtual prototype builds help make sure that the best equipment practices come together. Other advanced tools like for instance dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
So as to ensure the lowest ownership cost and total dependability all of Hyster's machinery are subjected to virtual, physical and environmental tests. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests happen in real-world customer applications so as to make sure that our products have met our highest standards.
Demand-Flow Manufacturing Which is Lean and Smart
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total client satisfaction and flawless quality 100% of the time, each and every time.
Total Quality All The Time
Hyster utilizes an integrated MES or Manufacturing Execution System to initiate excellence from the beginning. The MES is responsible for managing flow of production. The MES coordinates line activities such as quality verification and part sequencing. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each and every shift. These audits actually hold all employees accountable for consistent quality, together with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster provides a wide array of features. The company has remained completely committed to its key focus on both safety and quality, on being innovative each and every time, and by offering several of the best material handling equipment on the market. These are just some of the reasons the company has become a leader in the industry.